PRIVACY POLICY
Inside Edge Counseling and Consulting, LLC (the “Company”, “our”, “we” or “us”) is dedicated to respecting the privacy of your personal information. This privacy policy (this “Privacy Policy”) describes what information is collected from you on https://www.insideedgecounseling.com (“website”) and how it is used. This Privacy Policy applies to this website. The term “you” refers to anyone who uses, visits, or views the website.
By visiting and using this website, you acknowledge that you have read and fully understand this Privacy Policy and agree to be bound by it. Your continued use of this website after posting of any changes to our Privacy Policy constitutes your acceptance of those changes and updates. You must not access or use this website if you do not wish to be bound by this Privacy Policy.
If you are a patient or client of the Company, our Notice of Privacy Practices supersedes this Privacy Policy, to the extent the two conflict. This Privacy Policy is not intended to override any rights you might have under applicable data privacy laws.
1. CHILDREN’S PRIVACY
We respect the privacy of children. This policy is in accordance with the Children's Online Privacy Protection Act (“COPPA”). This website's information and content are only intended for people over the age of 18. Without prior parental or guardian consent, we do not knowingly collect, use, or disclose personal information from children under the age of 18. If you believe that personal information was collected through this website without parental or guardian consent from a child under the age of 18, please contact us to have that information deleted.
2. WHAT INFORMATION WE COLLECT
When you access this website, you may provide personally identifiable information including but not limited to your name, email address, phone number, address, avatar image, or credit card information (“personal information”).
Your personal information is collected when you register on the site, place an order, subscribe to a newsletter, contact us, use the search feature on the website, provide comments or any other feedback, fill out a form, use the live chat, or enter any other information on the website to communicate with us. From time to time, we may also collect information that you submit when you participate in any online surveys posted on our website. Your personal information may be collected either independently or with the help of third-party services as detailed within this Privacy Policy, including through the use of “cookies” and other tracking technologies, as further detailed below.
3. LOG DATA AND GOOGLE ANALYTICS
This website automatically collects certain information about you through Log Data and Google Analytics. Log Data collects information about your computer’s Internet Protocol Address, which is your “IP” address, browser information, Internet Service Provider’s information, operating system, and browser type. Similarly, Google Analytics collects information about your location, browsing history, pages you visit, equipment you used to access the website, traffic patterns, and other general patterns related to your use of the website.
This information is used to analyze website statistics related to user behavior and interests, improve our performance and your use of the website, and further enhance our products and services offered to you. Please see Google's privacy and terms to learn more about their privacy practices.
4. COMMENTS AND SOCIAL MEDIA
If you leave a comment, the comment and its metadata will be retained indefinitely. This is so we can recognize and approve any follow-up comments automatically, instead of holding them in a moderation queue. When you leave a comment, your name, email address, and website or organization name may be used to communicate with you but will not be shared with a third-party.
Social media accounts and other sharing options are available on this website. Social media sites including but not limited to Facebook, Twitter, YouTube, Pinterest, and others, can track your personal information. If you choose to interact with us on social media, you will be voluntarily disclosing that personal information and it will no longer be private. It becomes public information and can be collected and used by others. We have no control over and take no responsibility for the use, storage, or dissemination of such publicly disclosed personal information by you.
Any interactions via comments or social media with us do not subject us to any kind of liability related to misuse of your information by others.
5. USE OF COOKIES
This website may use cookies to facilitate and enhance your use of this website. Cookies are files with small amounts of data including an anonymous unique identifier that a website sends to your computer’s hard drive when you are viewing a website. We automatically collect some non-personally identifiable information including but not limited to your IP address, geographic location, language preference, and the date and time you visit this website.
Some features of our website may use flash cookies, which are small files stored on your computer by websites that use Adobe Flash Player. Flash cookies store data such as preferences, settings, and usage information including which pages you visit. The main difference between traditional cookies and flash cookies is that flash cookies are not managed through your browser but locally on your computer.
When you leave a comment on our website, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment.
If you have an account and you log in to this website, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
We may use cookies for various reasons such as optimizing and personalizing your browsing experience, checking our website analytics, saving your preferences and settings for future use, serving advertisements based on your interests, affiliate marketing, and posting comments on our website.
This information is only collected to better serve and understand your user experience on this website. By using our website, you consent to the use of cookies in accordance with this Privacy Policy. You have the option of turning off all cookies on your computer browser, or to set alerts when websites set or access cookies should you wish to do so. However, if you choose to disable or refuse cookies, some parts of this website may become inaccessible or not function properly.
6. USE OF WEB BEACONS AND PIXELS
In conjunction with the use of cookies, third-parties may also use web beacons, also known as clear GIFs, web bugs, or pixel tags to collect general information about your use of our website. Web beacons monitor user activity and are used to track customer behavior data. This information may be relevant to third-parties such as ad networks used on our website to tailor advertisements based on your behavior and interests.
We may use social media pixels to track and collect general information about your use in compliance with different social media sites including but not limited to Facebook, Twitter, and Pinterest, for the purpose of promoting products, tracking conversions, remarketing, running target advertisements, and other similar purposes.
Third-parties social media sites may use their own cookies, web beacons, and other technologies to collect and receive information from our website for the purpose of providing target advertisements. You may see our advertisements on other social media sites after you have visited our website.
7. THIRD-PARTY LINKS AND USE
We may include, offer, or advertise third-party links, products, or services on this website. Once you click on a third-party link and leave this website, you are no longer bound by our Privacy Policy and Terms and Conditions.
Articles on this website may include embedded content including but not limited to videos, images, and advertisements. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
We may use Google AdSense advertising along with other third-party advertising on this website. Google is a third-party that also uses cookies to serve advertisements on this website for the purpose of providing a positive user experience. Third-party vendors such as Google use cookies to serve advertisements based on a user’s prior visits to this website. As noted above, you have the option of turning off all cookies on your computer browser, or to set alerts when websites set or access cookies should you wish to do so.
We have no control over these third-parties. These third-parties have their own privacy policies. We are not responsible for the activities and practices of these third-parties. You should contact these third-parties directly and read their privacy policies for any questions. You agree that your use of these third-party websites is solely at your risk.
8. DISCLOSURE OF YOUR INFORMATION
We do not disclose your personal information to third-parties without your consent with the exception of the following circumstances:
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We may disclose your personal information to our trusted third-parties that work with us such as our website hosting partners, email marketing service provider, other service providers that assist in the operation of this website, and any other affiliates and subsidiaries we rely upon to provide you products and services.
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We may disclose your personal information to contractors or third-parties that we use to support our business. These parties may use your data only to provide the services requested by us and for no other purpose. These parties are bound by contractual obligations to keep your information confidential.
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We may disclose your personal information to comply with state or federal regulations or any other legal claims related to this website.
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We may disclose your personal information when required by law or under the good faith belief that such disclosure is necessary to confirm to applicable law, comply with subpoenas, court orders, or legal process served, to establish or exercise our legal rights or defend against legal claims, and to protect our property, agents and employees, or the public.
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We may disclose your personal information to enforce our website or product terms and conditions, terms of sale, and any other agreements entered into for billing and collection purposes.
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We may disclose your personal information to our successor or acquiring party in the event of a merger, acquisition, restructuring, dissolution, or partial sale in the future. However, your personal information will be transferred to the acquiring party in accordance with this Privacy Policy.
9. EMAIL MARKETING
You have the option of opting in or opting out of our email list. By opting in, you agree to receive newsletters, updates, messages, promotional materials, and any other content related to this website. When you send an email, your email message along with your email address and responses are saved for communication purposes with you. This information is kept confidential. We do not share, sell, or trade your email information with third-parties except as otherwise stated in this Privacy Policy. We comply with the email marketing service we use to collect your data.
If you are in the European Union and opt-in to receive any of our free products or services, or purchase any products or services through our website then you will be subscribed to receive our free email newsletter after you affirmatively consent to it. Please see the Opt-Out section below if you wish to unsubscribe and not receive any emails from us.
If you are NOT in the European Union then you will be automatically subscribed to receive our free email newsletter once you opt-in to receive any of our free products or services, or purchase any products or services through our website. Please see the Opt-Out section below if you wish to unsubscribe and not receive any emails from us.
10. OPT-OUT
We comply with the CAN-SPAM Act of 2003 and do not spam or send misleading information. If you wish to no longer receive communication from us, you have the option of opting out by clicking unsubscribe at the bottom of the email we send to you or by contacting us at alyssa@insideedgecounseling.com.
As for third-party websites, please contact them directly to unsubscribe or opt-out from their communications.
11. GDPR VISITOR RIGHTS FOR EU AND UK CUSTOMERS AND VISITORS
We comply with the General Data Protection Regulation (“GDPR”). If you are located in the European Union (“EU”) or the United Kingdom (“UK”), you are entitled to certain rights and information listed below under the GDPR.
We will retain any information you choose to provide to us until the earlier of:
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You sending a request to alyssa@insideedgecounseling.com to delete the information. Such requests may result in you no longer being able to access paid or free content previously provided to you.
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Our decision to cease using our existing data providers.
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Our decision to no longer be in business or continue to offer services.
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Our decision that the data is no longer needed to provide you service, is too costly to maintain further retention, or we determine the information is outdated.
You have the right to request access to your data that we store and have the ability to access your personal data.
You have the right to either rectify or erase your personal data. You have the right to verify the accuracy of your personal data and have it corrected or removed completely.
You have the right to seek restrictions on the processing of your data. When you restrict the processing of your data, we can store your data but cannot process it further.
You have the right to object to the processing of your data in certain circumstances including but not limited to direct marketing, profiling, scientific or historical research purposes, statistical purposes, automated decision making and profiling, and tasks based on legitimate interests, public interests, or exercise of official authority.
You have the right to the portability of your data. You have the right to request your personal data from us, receive it, and transfer it to another controller.
You have the right to withdraw consent at any time. If you have provided consent to the Company’s processing of your personal data, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based upon your prior consent.
You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the GDPR.
We require only the information that is reasonably necessary to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.
12. LEGAL BASIS FOR PROCESSING DATA UNDER THE GDPR
Under the GDPR, we may process your data under the following legal bases:
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Consent: When you give us clear consent to process your personal data for one or more specific purposes.
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Contractual Necessity: When processing your personal data is necessary to fulfill a contract with you.
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Legal Obligation: When processing your personal data is necessary to comply with the law such as data related to taxes or employee records.
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Vital Interests: When processing your personal data is necessary to protect your life or health.
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Public Interests: When processing your personal data is necessary for the performance of a task carried out in the public interest or for official functions.
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Legitimate Interests: When processing your personal data is necessary to further our legitimate interests such as marketing activities.
13. YOUR STATE PRIVACY RIGHTS
State consumer privacy laws may give their residents additional rights in terms of how we use their personal information. These privacy rights vary depending on the local laws that apply to you.
13.1 California, Colorado, Connecticut, Virginia, and Utah provide their state residents with rights to:
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Confirm whether we process their personal information.
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Access and delete certain personal information.
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Data portability.
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Opt-out of personal data processing for targeted advertising and sales.
13.2 California, Colorado, Connecticut, and Virginia also provide their state residents with rights to:
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Correct inaccuracies in their personal information, taking into account the information's nature processing purpose.
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Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects.
13.3 Nevada provides its residents with a limited right to opt-out of certain types of personal information sold by a business. The opt-out option does not apply to all types of data, however; it does protect sensitive medical or financial data. We do not currently sell data that triggers the opt-out requirements of Nevada’s statute.
13.4 Exercise of State Privacy Rights To exercise any of these rights above under different states, please contact us with your request at alyssa@insideedgecounseling.com and include your name, email address, and mailing address.
14. CALIFORNIA CONSUMER PRIVACY ACT (“CCPA”) AND CALIFORNIA PRIVACY RIGHTS ACT (“CPRA”) COMPLIANCE AND YOUR LEGAL RIGHTS
If you live in California, you may have additional rights under California law. We comply with the CCPA and CPRA. The following are legal rights of California residents under the CCPA and CPRA:
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You have the right to know the categories of personal information we have collected, sold, or disclosed about you to third-parties.
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You have the right to opt-out of the sale and sharing of your personal information with third-parties. If you are under the age of 16, you have the right to opt-in to such sales, or to have a parent or guardian opt-in on your behalf.
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You also have the right to access your personal information, which we will provide within 30 days of such request.
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You have the right to know what personal information is collected from you and how it is used, as explained in this Privacy Policy.
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You have the right to correct your personal information.
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You have the right to have your personal information deleted, subject to some exceptions.
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You have the right to equal service, equal price, and no discrimination.
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You have the right to data portability and the right to request your personal information and use it for your own purposes.
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You have the right to consent to or limit the use and disclosure of your sensitive personal information.
15. CATEGORIES OF PERSONAL INFORMATION COLLECTED AND DISCLOSED FOR A BUSINESS PURPOSE
The types of personal information we collect and how we use it have already been listed above, but under the CCPA and CPRA, the following categories of personal information may have been collected and disclosed for business purposes in the previous 12 months:
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Identifiers such as your name, address, phone number, email address, and other similar identifiers.
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Protected classification characteristics such as your age, gender, religion, and disability information.
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Commercial information such as your use of our products and services.
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Internet or network information such as your IP address, search history, and browser or device information.
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Geolocation data such as the information about your physical location or movements.
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Sensory information such as audio, electronic, photos, or other visual information.
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Professional or employment information such as your job history including your previous employer and performance evaluations.
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Biometric information such as fingerprints, faceprints, voiceprints, genetics, and physiological activity patterns. We do not collect any biometric information from you.
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Education information such as records related to your educational institution including but not limited to grades, transcripts, class lists, and student schedules. We do not collect any such education information.
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Inferences such as information reflecting your interests, preferences, characteristics, physiological trends, and abilities.
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Other personal information such as information provided by you directly when you fill out a form on our website, register for an event scheduled by us, post a comment on our website or social media, make a purchase from us, create an account login or credentials allowing you to access a product or account, provide your telephone number, and any other information you provide to us.
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Sensitive personal information such as your social security number, driver’s license, state identification card, or passport number. We do not collect this sensitive personal information from you.
16. HOW WE USE YOUR PERSONAL INFORMATION
We collect this personal information directly from you, from your browser or device, use of cookies, service providers, our business partners, affiliates, or from third-parties. We do not sell your personal information to third-parties.
We use this personal information for various purposes depending on how you interact with us. These purposes include:
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To provide our services or products to you including invoices and statements.
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To create, maintain or secure your account with us.
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To efficiently process your requests, purchases, transactions, or payments.
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To provide customer service support and communicate with you about your account or our products and services via email, live chat, or phone.
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To elicit reviews of our services or products.
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To market or advertise our new products, offers, and promotions to you via email or other social media, to answer your questions, or to understand your needs and preferences.
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To provide you offers and promotions from our partners or affiliates in exchange for a commission without additional cost to you.
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To improve our website, products, services, content, and advertising and personalize them to your interests and preferences.
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To create statistical data, which we may use to provide and improve our services.
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To better understand the demographics of our users and analyze data and usage trends.
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To help you share our content, products, services, and your experience working with us with your friends and followers on social media.
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To hire or evaluate you as a candidate when you seek employment with us.
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To protect our website, products, and services from misuse and to ensure security.
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To process payments or to prevent theft and fraud.
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To transfer business in any merger, acquisition, reorganization, sale of assets, bankruptcy where we may sell, transfer, or share some of our business assets including information related to our customers. In those instances, you will be notified of such ownership changes as well as the rights you have regarding your personal information.
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To comply with legal requirements and to enforce our terms and agreements with you.
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To assess or carry out a merger, dissolution, restructuring, reorganization, or other sale or transfer of some or all of our assets, whether as part of a bankruptcy or similar proceeding, in which personal information about our website users, including our email list, is one of the assets transferred.
We may also use your information in other ways for which we provide specific notice at the time of collection. We may combine different types of information that we collect about you for any of the purposes described above. We will only use your personal information for the purposes listed above when you give us your permission, or we are satisfied that:
a. Our use of your personal information is necessary to perform a contract or take steps to enter a contract with you, such as providing you with services, or providing you with customer assistance and technical support, or
b. Our use of your personal information is necessary to comply with a relevant legal or regulatory obligation, or
c. Our use of your personal information is necessary to support the legitimate interests that we have as a business, provided that it is collected in a manner that is proportionate and that respects your privacy rights.
Please be advised we DO NOT SELL YOUR PERSONAL INFORMATION to third-parties. We have never sold your personal information and do not intend to sell your personal information in the future.
Under the CCPA and CPRA, you have the right to opt-out of sharing your personal information and send us a “do not sell or share my personal information” request. If you would like to exercise any of your rights under California law, please submit a verifiable consumer request to us by email at alyssa@insideedgecounseling.com.
Only you, as a person registered with the California Secretary of State, or someone you authorize to act on your behalf, can make such verifiable consumer requests related to your personal information.
Your verifiable consumer request must provide sufficient information that allows us to verify that you are the person you are claiming to be or that you are the authorized representative of such person about whom we had collected personal information. You must describe your request with enough details such as your first and last name, address, and your country that allow us to properly understand the request and respond to it. We cannot respond to your request or provide you with personal information unless we first verify your identity or authority to make such a request and confirm that the personal information relates to you. We will reasonably attempt to respond to your request within 30 days of receipt.
The above-mentioned California privacy rights are not absolutely guaranteed because there are some exceptions that allow us to refuse your request. We are only required to respect these rights if we are acting as a business under the CCPA or CPRA and the requested rights have been granted and applied to you under the CCPA or CPRA.
17. CALIFORNIA’S “SHINE THE LIGHT” ACT
Pursuant to California’s “Shine the Light Act,” if you are a California resident, you are permitted to request information about the manner in which we share certain categories of information with third-parties for their marketing use. We may disclose your personal information to our affiliates or other related third-parties such as service providers or vendors for marketing purposes to you, so we can provide the products and services offered on this website to you. When we disclose such information, your personal information is kept confidential and between us and that third-party. It is not used for any other purpose that is not permitted under the laws.
18. DO NOT TRACK SIGNALS
This privacy notice for California residents supplements the information included in the previous sections of this Privacy Policy. California and Delaware law also require us to state whether we honor “Do Not Track” settings in your browser regarding targeted advertising. We do not monitor or respond to Do Not Track browser requests.
You can enable or disable Do Not Track in your browser. This is a setting that tells websites not to track your online activities. To enable or disable Do Not Track, go to the "Privacy" or "Security" tab in your browser's settings menu. Depending on which browser you use, you may find the option under "Do Not Track Requests" or something similar.
19. DATA RETENTION
We will retain your information as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We may retain and use your information to continue offering you our products and services, comply with our legal and accounting obligations, resolve disputes, and enforce our agreements. Where your information is no longer required, we will ensure it is securely deleted.
20. SECURITY
The security of your personal information is important to us. We strive to follow general commercial industry standards to protect your personal information submitted to us. However, no method of transmission over the internet is 100% secure and we cannot guarantee the absolute security of your information. We encourage you to set strong passwords and avoid providing us or anyone with any sensitive information which if disclosed could cause substantial or irreparable harm.
When you make a credit card purchase or purchase through any means on this website, you will be directed to a third-party vendor to complete the transaction. Any information you provide during the checkout process is not stored on our website but instead provided to the third-party vendor that completes the purchase transaction.
By using this website, you agree to hold us harmless for any security breach and for any unauthorized use of your personal information by third-parties. You agree that we cannot be held responsible for any disclosure of your information through our website without our knowledge and consent.
21. PRIVACY POLICY UPDATES
This Privacy Policy is effective as of 07/23/2024 and will be updated and modified as needed or as required by law. If this Privacy Policy is updated, we will, as required by applicable law, notify you, seek your consent, or take other measures. We encourage you to visit this page periodically to check for updates to this Privacy Policy. Any modifications to this Privacy Policy will be effective upon our publishing of the new terms, and your continued use of our website after we post any updates constitutes your acceptance of our modified Privacy Policy.
22. CONTACT
If you have any questions or comments regarding this Privacy Policy, or believe that we have not complied with this Privacy Policy or applicable data privacy laws, or wish to exercise any of your rights as described above, please contact us at alyssa@insideedgecounseling.com, (414) 235-7683, 9120 W. Hampton Ave #110 Milwaukee, WI 53225.